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How 333vv Handles Your Personal Information

Your account data stays with 333vv and is never sold to third parties — that applies to everything from your login details to your DANA, OVO, and GoPay transaction records.

No data sold to third partiesDANA, OVO, GoPay transaction records protectedAccount deletion available on requestSSL-encrypted data storageIndonesia-region data handling
333vv How 333vv Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

333vv applies several layers of protection to keep your account data secure. Every connection between your device and our platform uses SSL encryption, whether you are on a mobile browser or accessing via a desktop session. Account access requires identity verification, and login attempts from unfamiliar devices trigger an additional confirmation step before access is granted. Data retention follows a defined schedule — we keep transaction records for the period required by applicable local regulation and delete account data promptly when a valid removal request is fulfilled.

SSL Encryption

All data in transit between your phone or browser and our platform is SSL-encrypted. This covers login sessions, account updates, and payment method details you enter.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Account Verification Steps

New device logins prompt an additional verification step before account access is granted. This limits the risk of unauthorised access even if login credentials are compromised.

Retention and Deletion

Transaction records linked to DANA, OVO, or GoPay are retained only as long as local regulation requires. Once that period passes, or after a valid deletion request, the data is removed.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove personal data that 333vv holds about you, our support team handles those requests directly. For account-level privacy queries — including wallet data linked to DANA, OVO, or GoPay — reach out through any of the channels below. Our team operates across Indonesia, including for players in Jakarta, and will confirm receipt of your request before processing it.

Team online

Live Chat

Start a live chat session from your account dashboard. This is the fastest path for privacy requests, session data queries, or urgent account data concerns.

Email Support

Send your data request by email with your registered account details. We will confirm receipt and follow up with next steps within a reasonable response window.

Account Settings

Some data changes — like updating your contact details or reviewing linked payment methods — can be made directly inside your account settings without contacting support.

Your Privacy Rights and Common Data Questions

These are the questions we hear most often about data, accounts, and privacy at 333vv. If your question is not covered here, our support team can answer it directly through live chat or email.

We collect your name, contact details, and the information needed to verify your account. Payment method references — such as your DANA or OVO wallet ID — are also recorded to match deposits and withdrawals accurately.

We do not sell your data. We may share limited information with payment processors like DANA, OVO, and GoPay strictly to complete your transactions. No marketing or third-party data brokering takes place.

Send a request through live chat or email with your registered account details. We will confirm receipt and provide your data summary within the timeframe required by applicable local regulation.

Yes. Submit a deletion request through support. We will remove your account data after the retention period required by local law has passed. Some transaction records may be kept longer if regulation requires it.

We use session cookies to maintain your login and analytics cookies to understand platform usage. You control cookie behaviour through your browser settings — disabling certain cookies may affect how the platform functions.

DANA, OVO, and GoPay transaction references are retained for the period local regulation requires after account closure. Once that window closes, those records are deleted from our systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.