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What You Agree To When You Use 333vv

These legal terms set out how 333vv operates, what you can expect from us, and what we ask of you — covering account eligibility, jurisdiction limits, and how your data is handled.

Account Eligibility RulesJurisdiction-Dependent AccessDANA, OVO, GoPay Wallet PolicyData Handling CommitmentsUser Rights and Contact Paths
333vv What You Agree To When You Use 333vv
HOW WE HANDLE THIS

Data, Security and Your Account Rights

Your account data is stored with encryption applied at rest and in transit. We do not sell your personal information to third parties. Cookies are used to maintain your session state and to remember your payment preferences — including which of DANA, OVO, or GoPay you used last — so you are not asked to re-enter details on returning visits. You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or request account closure by contacting support through the channels listed above.

Data Retention We retain account data for as long as your account is active and for a defined period after closure, in line with applicable legal obligations in supported regions.
Cookie Policy Session cookies keep you logged in across mobile and desktop. Preference cookies remember your chosen wallet — DANA, OVO, or GoPay — between visits.
Account Security Login uses OTP verification sent to your registered number. Any change to linked wallet details requires a secondary confirmation step before it takes effect.
Your Right to Request Changes Contact our support team to request a data copy, correct your registered details, or close your account. We process these requests through the email channel.
LEGAL CONTACT PATHS

Reach Us About Any Legal or Policy Question

If you have a question about these terms, your account eligibility, or how a specific policy applies to you, our support team handles legal queries through the channels below. We aim to respond to formal legal or account-rights requests within one business cycle. For wallet-linked disputes involving DANA, OVO, or GoPay, include your transaction reference in the message.

Live Chat Open the chat widget from any page in your account dashboard. Available for account-level and policy questions during active support hours.
Email Support Send formal legal or data-related requests to our support email address. Include your account ID and wallet name for faster routing.
Help Centre The Help Centre covers account rights, wallet verification steps, and jurisdiction FAQs. Access it directly from your mobile account menu.

Common Questions About 333vv Legal Terms

These are the questions we receive most often about eligibility, data rights, wallet policy, and how our terms apply to accounts in Indonesia. If your question is not covered here, reach out through live chat or email.

Access depends on local law and is available only where permitted in your region. We apply eligibility checks at registration and periodically thereafter to stay within applicable legal boundaries.

Wallet identity matching is part of our account verification process. A mismatch between your registered name and your DANA or OVO wallet holder name can trigger a withdrawal hold until the account team resolves it.

Send a data access request to our support email with your account ID. We will compile and return your account data within the timeframe required by applicable obligations in your region.

We retain your data for a defined period after account closure, as required by applicable legal obligations. After that period expires, we delete or anonymise the information from our active records.

Yes. Contact support through live chat or email with your account ID and the detail you want corrected. Any changes to your linked GoPay or DANA wallet require additional confirmation before they are applied.

We notify you through your registered contact details before any material change to these terms takes effect. Continued use of your account after the notice period counts as acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.